Please give us 48 hours notice if you wish to cancel or reschedule. You may make changes to your appointment by logging into the Patient Dashboard or contacting us directly. Please note, if your appointment is not cancelled within 48 hours of your appointment, you will be charged a fee of $100 per our Cancellation Policy.
As a courtesy to our customers at BOSS Aesthetics, please provide a minimum of 48 hours notice should you need to cancel or reschedule an appointment. You may be charged $100 if an appointment is cancelled less than 48 hours in advance or if there is a no-show. Because appointments fill up quickly, we suggest you schedule your next appointment before you leave.
Unfortunately, we book our treatments back to back. We really want to provide you with the best possible treatment. If you are more than 15 minutes late, we will not be able to treat you. Some late arrivals may be charged a $100 cancellation fee.
BOSS Aesthetics has a strict no refund policy. We do not accept returns or refunds on purchased products, services or packages, used or unused. If the product you purchased is damaged, it may be exchanged within 14 days of purchase. You may also exchange products within 14 days of purchase if unused and unopened in the original packaging. Please contact us if you have any further questions or concerns.